CLIDE-FM
AI assistant for Facility Management — automated ticket processing and knowledge base with RAG pipeline.
PythonLangChainOpenAIRAGFastAPIReact
The Problem
Facility managers spend a large portion of their time on repetitive ticket processing and looking up information across scattered documents.
The Solution
CLIDE-FM is an AI assistant that automatically classifies and prioritizes incoming tickets, enriching them with relevant information from a knowledge base.
Technical Highlights
- RAG Pipeline: Retrieval-Augmented Generation with LangChain for context-aware answers
- Ticket Classification: Automatic categorization and prioritization via LLM
- FastAPI Backend: Async Python backend for high-throughput requirements
- React Frontend: Intuitive chat interface for facility managers
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